Customer Reviews

Providing Excellent Customer Service

Our customers' opinions of the service we provide are what matter most to us. We think they'll matter most to you too, so here's a sampling of the kinds of reviews and comments we're proud to receive and to publish.

Call Us at 800-786-9378 Request Quote NowRent Trailers

4.97 / 5
106 total reviews

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"Very professional. The delivery was on time and the staff at Containers 4 Less/West Brothers have been a pleasure."
- Johnny S.
Nov, 2023

"Super friendly team plus ultra fast delivery. Thanks for getting us out of a storage pinch really quickly!"
- Adrian Z.
Sep, 2023

"Extremely pleased with their customer service. On time with the delivery of the containers. Highly recommend them. "
- Harish P.
Jul, 2023

"Great customer service, fast delivery, nice container! Highly recommend."
- Matt W.
Jun, 2023

"Delivered on time, great communicators !"
- Mark S.
Jun, 2023

"These guys have been very easy to work with. We called with our request for a storage container and had the container in less than a week. Delivered exactly what we needed. Great driver, great folks! "
- Carrie G.
Jun, 2023

"The online ordering process was super easy. Containers4Less/West Brothers Trailers delivered a clean container in excellent condition on the day requested. The driver placed the container exactly where we needed it. I would definitely recommend them! "
- Todd M.
May, 2023

"Great team at Containers 4 Less/West Brothers! Graham was great to work with, quick turn-around from Christina on my application ! Earl and Andrew were excellent and easy to work with on the delivery of the containers ! Highly recommend them !"
- Dennis L.
Mar, 2023

"At Containers 4 Less the process is simple. Here's a quote from one recent customer. "easy to order, setup and delivery""
- Walter L.
Mar, 2023

"Great Experience! The team in at Containers 4 Less/West Brothers in Raleigh helped us out big time...and delivered our container with a short turnaround. They called me as they said they would before delivering and followed every instruction we asked of them. Containers 4 Less/West Brothers pricing was within our budget and we appreciate their help. "
- Allison C.
Feb, 2023

"I am so excited to have my 20ft container while renovations are happening! The Containers 4 Less/West Brothers staff has been wonderful to work with ...quick to address questions or concerns...delivery was seamless even though it had to be rescheduled for weather. The container is clean and roomy."
- Sarah A.
Jan, 2023

" The delivery was smooth, the driver was extremely thorough and attentive. The Containers 4 Less/West Brothers team worked with our request for the container, and it was completed with ease. Thank you, guys, for all of your assistance. "
- Robert H.
Jan, 2023

"Great experience.Using the 20ft container while we do some renovations. The Containers 4 Less/West Brothers staff was extremely responsive to questions and concerns. We had to reschedule delivery due to weather...that was not a problem. Delivery was right on time and they were kind enough to demonstrate the latch system for me. Just very happy with the experience!!"
- Sarah A.
Jan, 2023

"Containers 4 Less was able to provide next day delivery for a shipping container at a competitive price. The driver was very polite and ensured the placement was perfect. We at Apex Dumpsters definitely recommend Containers4Less!"
- Carrie B.
Dec, 2022

"Containers 4 Less has the best rental prices around. The storage containers are always in great shape. They always deliver on schedule."
- Gary J.
Nov, 2022

"My superintendents are very pleased with the quality of the Containers 4 Less storage containers. They have the best prices around. I would highly recommend Containers 4 Less."
- Shelley B.
Nov, 2022

"The process was amazing and the service exceptional. I wanted two 40-foot containers and when I found out a 40-foot container would have to be delivered by a larger truck than I had space for I had to regroup and send it to another property I own. I asked to change the second one to the original location but changed to a twenty-foot container. Let me say that both delivery drivers were as good as you could want. Both tried to accommodate where I wanted units placed and they did it. The service is amazing. Thanks."
- Timothy C.
Aug, 2022

"Always have had reliable quick and fairly priced storage solutions with Containers 4 Less/West Brothers. Good to work with. An all around good experience. "
- Greg S.
Jul, 2022

"This company is wonderful. Very honest! I will definitely recommend to any friends or family that needs a container. "
- Katelyn B.
Jul, 2022

"The team at Containers4Less/West Brothers Trailers were super easy to work with and communicated very effectively. Delivery went well and price was both as promised and better than anywhere else in the area. Thank you!"
- Lydia M.
Jul, 2022

"We had a container delivered at our site last month, and Earl was awesome. I have been working with West Brothers and Containers 4 Less for a while now. Everyone is great and very helpful from Rick getting us containers and trailers, Christina with billing, and Curtis with repairs. It's an all-around A+ Company!"
- Wendy B.
Jul, 2022

"Thank you Graham for providing superb customer service! Lee delivered the units and continued the excellent service! Thank you West Brothers/Containers 4 Less! Julie & Wes S"
- Julie S.
Jul, 2022

"The members of the Containers 4 Less/West Brothers Trailer Rental team are wonderful to work with- incredibly helpful, timely, great pricing - highly recommend the company!!!!"
- Annette M.
Jun, 2022

"I called Containers4Less/West Brothers Trailer Rental and they were very professional. Their prices are reasonable and they delivered at the time and place that they agreed. What more can you ask for?!"
- John D.
Apr, 2022

"I called several different companies for quotes and the other prices did not even come close to the quote from Containers4Less. They had a unit available sooner than they had expected so it was delivered quickly. Driver was professional and skilled (he had to drop it in a small area and he did an excellent job). "
- Angel A.
Mar, 2022

"Excellent Service."
- Dan M.
Mar, 2022

"Thanks so much Containers4Less/West Brothers! You guys came through when we needed you. Everything ran smoothly, efficiently and professionally! We at Jerry's Artarama really appreciate doing business with such reliable folks. Thank you!! "
- Sharon D.
Feb, 2022

"I have been using Containers 4 Less/West Brothers Trailer Rental for several years. I have always been very pleased with the service received from Containers 4 Less/West Brothers Trailer Rental. The storage containers were clean, dry and in good working order. The delivery drivers have been friendly and willing to adjust to our schedule, but most importantly they have been ON TIME! Rick Grannan understands our needs and has always sent us good containers...without scheduling or billing problems. I highly recommend Containers 4 Less/West Brothers Trailer Rental. "
- Tim R.
Feb, 2022

"Excellent experience with Containers4Less. Affordable, on time and well coordinated into a tight spot and the driver made quick work of it. Thank you!"
- Patrick Z.
Dec, 2021

" We have been having a great experience with Containers4Less. We set up everything by email and phone with a quick response from them. Made contact with the manager, scheduled a date for delivery and the container was delivered on time. "
- VANESSA R.
Dec, 2021

"Containers at affordable monthly rates and prompt delivery. Sales staff very professional. I highly recommend Containers 4 Less."
- Brian S.
Nov, 2021

"Prompt service - delivered faster than expected. Container is very clean. Great experience."
- Kelly J.
Oct, 2021

"What a team of professionals at Containers4Less! I researched all my options for onsite storage and was so glad I did, because my three month renovation turned into eight months and I would have paid hundreds more elsewhere. When the container arrived it had been raining for days but the crew placed it exactly where I needed it. They also picked it up exactly on time, even though I set a tight window for pick up. I couldn't be happier with my choice and wholeheartedly recommend Containers4Less. They are true professionals!"
- Rebecca A.
Jul, 2021

"I had a great experience with this company. The driver was nice, and on time. I would recommend this company for all your container needs."
- Curtis J.
Jun, 2021

"We had an excellent experience with Containers4Less. They were very professional during the entire process and offered a very good price/value. We had a 20 ft. container in our front yard the past year while our house was renovated. Driver was great and did an excellent job with delivery/pickup in a very tight space. I’d recommend them for any container needs you have!"
- Rob H.
Jun, 2021

"I would highly recommend Containers4Less. They did what they said they would do, when they said they would do it. The drivers who delivered the containers were very professional and courteous and placed the containers exactly where I wanted them. Containers4Less could not have done a better job!!!! "
- Thomas A.
Apr, 2021

"Very happy with the entire process. Made contact with the manager, established a date for delivery and the container was delivered on time. Very easy process. Would recommend Containers4Less to all for their storage needs. "
- William B.
Mar, 2021

"We needed a 40 foot container to temporarily store household items while we build a house. Rick was great in getting us taken care of at the last minute. They couldn't get the 40 footer up the driveway but quickly turned around and brought in a 20 footer. Thanks for working with us!"
- Rob B.
Mar, 2021

"Craig West and his team provided excellent customer service! They were able to deliver a container to us quickly and efficiently. I would absolutely recommend them to anyone. "
- Graham J.
Mar, 2021

"Very pleased with the service provided. The guys were very professional, and took care of our needs."
- Jesse B.
Mar, 2021

"Great experience! Graham was so helpful including coming out to my house to help me determine if I could fit a container in my driveway. (turns out he grew up a few houses from me!) When it came to delivering the container, Lee and Graham worked together to get the container set up in the best possible place in our driveway. We've had a great experience! "
- Jennifer H.
Feb, 2021

"I could not be happier with the entire process. The sales rep. was very responsive. The driver was on time, called beforehand with an ETA and was great to work with. I've owned my own business for 30 years and know how important customer service is. Containers4 Less knocked it out of the park. A HUGE THUMBS UP!!"
- Rich C.
Feb, 2021

"No drama, easy to deal with, and the guys know what they're talking about. I am glad to have found a local resource we can trust for this important aspect of our projects - site storage. Thank you Graham & Team for doing a great job!!"
- Jake H.
Jan, 2021

"AAA++++! I shopped around and am so glad I found Containers4Less. They turned my order around in no time and the delivery technician took great care to position it right where I needed it. Customer service was exemplary as well. Don't waste your time shopping around. I already did the work for you! They're the best!"
- Rebecca A.
Jan, 2021

"I had a great experience getting a container for temporary storage. The group at Containers 4 Less did exactly what was needed and was able to place the container exactly where i wanted it. Container showed up in good condition as advertised. "
- Mark A.
Jan, 2021

"We needed a container for our personal items for a month while having work done on our home. Containers 4 Less has been great to work with...very courteous and prompt with delivery. The container was in good shape and clean! Would definitely recommend!"
- Julia C.
Dec, 2020

"They went over and above to process and get me the 20' container rental we needed. They delivered within 3 hours of scheduled time but worked with us to get it so things went very smoothly."
- Jacqueline E.
Dec, 2020

"A short note of appreciation for the time and help in securing a container, and also for the fine drop that Phillip (5 stars, totally professional and caring) performed this morning. Watching your drivers do the pick-ups and drop offs of containers is like watching ballet with metal. The only thing missing is the popcorn! 5 stars to the office staff as well, including Graham. Thank you, Jeff"
- Jeffrey G.
Dec, 2020

"Great company - we needed a container for an out of town job and Containers 4 Less expedited our needs so quickly and efficiently. Will always use them when we are back in your region. "
- Lisa D.
Dec, 2020

"Easy to set up our account. Prompt responses with detailed answers, either via phone or email. Delivery was on time and the driver knew how to get the container placed in a tight spot. Highly recommend Containers4Less. Dan M."
- Dan M.
Dec, 2020

"Excellent customer service, super fast delivery and at a very fair price. "
- John H.
Dec, 2020

"Very quick, efficient and friendly service!!"
- Tim L.
Sep, 2020

"Containers 4 less provided a full size container for a great price. They delivered it on the date AND time they promised, and they worked with me to properly place the container. We are very pleased with the service and will use them next time we have a need for a rental container. I would recommend these guys if you need a Container 4 Less!!!"
- Robert A.
Sep, 2020

"A great place to rent your container. Graham and Rick were great in answering all my questions. The container was delivered as requested and the driver was polite and put it right where we wanted it. If you ever need a container I would highly recommend Containers 4 Less. I give them a 5 star review!"
- Bernie K.
Sep, 2020

"Great price and customer service"
- Max B.
Sep, 2020

"Thanks so much for providing your great service. You are truly courteous at Containers4Less and have been very helpful. Thanks again! "
- Stirling P.
Aug, 2020

"Excellent service. Very satisfied with all aspects of the long rental. Container pick-up, driver on time and they did an excellent job."
- John C.
Aug, 2020

"Excellent customer service! We were pleasantly surprised at how easy the process was, and how quick! "
- Stacy G.
Jul, 2020

"Excellent process from ordering to on-site delivery and set-up! Graham and Earl did an excellent job establishing and directing the delivery and installation. Highly recommend the entire Containers4Less Team! Good Work Craig!"
- Larry C.
Jul, 2020

"One of the best customer service experiences I ever had. Every employee I came in contact with, from the office staff to the delivery drivers made me feel valued as their customer. Response time in getting back to me was very quick and the delivery of the units arrived at the time promised. The delivery drivers did an excellent job in being careful and precise with the placement of the units. Their prices beat all of their competitors and the quality of the units is phenomenal. This company has my business for LIFE. Thank you, Rick, Graham and Christina for your wonderful service and "can do" attitude"
- Tracie W.
Jul, 2020

"I am very pleased with the container they provided me. Very clean and and the driver was able to place it right where we wanted it."
- Gary G.
Jun, 2020

"EXCELLENT! - I'm building a six story Springhill Suites Marriott hotel, and do not have time for any inefficiencies. Containers4Less provided the best pricing, and Graham provided outstanding service. I'm pleased to have Containers4Less on my team !"
- Brian B.
Jun, 2020

"Great order experience. Delivery was great. Container is good quality. Only initial complaint was the container was dusty inside and an online reference to a $100 new customer discount was mentioned on delivery that I did not see applied right away. Both items were rapidly resolved by the VP of Sales and the CEO,hence my 5.0 star rating. The driver did a great job on the actual delivery too."
- Rob H.
May, 2020

"EXCELLENT SERVICE! Quick response upon RFQ. Very affordable. Personal site visit to help with location and layout. Punctual delivery with good condition equipment. I've used these guys for years. Highly recommended."
- Aaron G.
May, 2020

"Easy process to rent, and delivery was next day. Love the service!"
- David F.
May, 2020

"Awesome. Quick, professional, and reasonable. I absolutely recommend this company!"
- Doug H.
Apr, 2020

"It was such a pleasure working with Containers4Less. They responded very quickly and were so professional! I would highly recommend this company to anyone looking for storage."
- Matthew D.
Mar, 2020

"Great response from ordering to delivery. Very reasonably priced and great service, not to mention the containers are in great shape. Drivers very helpful and willing to work with us. Great Job!"
- Todd B.
Mar, 2020

"The salesman was very courteous and upfront with everything. He was a real pleasure to work with. And the delivery driver was top-notch. He was a very good driver, got backed into a very tight spot on the first attempt and was very personable to deal with."
- David D.
Feb, 2020

"Everything was done in a professional manner, especially the delivery. The driver went out of his way to make sure the container was in the exact location my wife wanted. If you need onsite storage you can call elsewhere (I did) and I came back to where the price was right, the service was right and the container was perfect. My wife is so impressed she's thinking about buying it! "
- Pete C.
Jan, 2020

"GREAT GROUP OF GUYS AND GREAT JOB GETTING US THE CONTAINER SO QUICKLY! "
- BRIAN N.
Dec, 2019

"Prompt and courteous delivery and pickup, I would recommend Containers4Less to anyone"
- T W.
Sep, 2019

"I can't say enough positive things about Containers4Less! I was in a pinch at one of our locations and they came through in no time. The driver worked the container into a tighter space than originally requested with no problem and provided a clean/new looking container. We will definitely use them again in the future! "
- Chris P.
Sep, 2019

"From the time I placed the order to delivery I had a great experience working with everyone at Containers 4 Less. The delivery driver had some challenges putting the container where I wanted it, but he managed it perfectly. What kept me from giving them 5 stars is that the door latches were initially really hard to close, but that problem was quickly rectified with a call back service visit,"
- Adam M.
Sep, 2019

"Great experience going with Containers 4 Less! I needed a 20' container to store tools and materials at an apartment renovation. I saw the C4L sign on a container at a nearby construction site and went to their website. From that moment on the whole process was smooth and quick. Graham worked with me on the details. The driver, Lee, arrived on time and set the container exactly where I needed it. He made it look easy. The container is clean and new and serves my needs perfectly. I highly recommend them!"
- Ron O.
Sep, 2019

"Recently we had two 40' containers delivered to a space that was very congested. Lee, the driver, was on time, very courteous and professional. We showed him where the containers needed to be set and even though he had to deal with people walking around him, cars parked where they should not have been, and a tight space to maneuver, he dropped both containers exactly where we needed them. His demeanor, politeness and overall professionalism were beyond expectations. Several bystanders comment on his skill and abilities. Thanks for all your help Lee!"
- Ed B.
Sep, 2019

"Terrific experience with Containers4Less! I needed a container at a private residence in a neighborhood setting while I did a remodel. Graham was patient with all my detail questions, such as condition of the container, recommendations on how to level the container and placement without damaging trees. Graham and Rick were accessible for questions and once the application was complete I was on the schedule for delivery, which ended up only being 2 days later! I was pleasantly surprise to see a very, very clean container. Lee, the driver, called before he arrived, was helpful and pleasant and is very talented. He was able to place the container exactly where I wanted, missing the trees and helped advise how many 2 x 6 blocks were needed to make it as level as possible. I recommend Containers4Less!"
- jason c.
Sep, 2019

"We are growing and needed a short term solution to storing our office furniture during remodeling. Graham and his team to the rescue!! Outstanding response time, attention to our needs, and a wonderful delivery driver who was not only on time, but knowledgeable and courteous!! We have already highly recommended Containers 4 Less to others. (I think we might be starting something!) Thanks Graham!!"
- Angie H.
Aug, 2019

"Nice to have a smooth ordering and delivery process, with C4L! We saw your container and phone number, called the number and the rest was straightforward. Signup process is simple, with helpful staff available to guide through any confusion. Delivery was right when we needed it.Driver was professional, competent and thorough. Follow up has also been very professional. Just what we needed!"
- J F.
Aug, 2019

"We had (2) 40' containers picked up today by a very professional driver "Earl". To say his job of removing them was difficult would be a big understatement, but through it all he maintained his professionalism. Employees like that are very hard to come by. I was very impressed! Thanks!"
- John C.
Aug, 2019

"Excellent service. Graham was great at helping us find a solution that worked for us. "
- William C.
Aug, 2019

"I am so impressed with this company! They really came through for me when we needed some furniture storage. Everyone I dealt with was knowledgeable, pleasant, accommodating, and professional. They are a joy to work with. Magnificent job on delivering those containers to a very tight spot....I was very impressed. Will definitely use them next year."
- Deb C.
Aug, 2019

"What a great company to work with! They provide a great quality container, punctual delivery, and great communication throughout the entire process. You know you are dealing with a company that truly cares about their customers when the owner so personally and professionally handles your account."
- Tyler M.
Aug, 2019

"My experience with Containers 4 Less was outstanding! Everyone I spoke to was friendly, informative and efficient. Delivery was on time and the driver, Lee, was very helpful. We were able to save about $75 per month over a traditional storage unit with the convenience of having access to all our tools etc onsite. I highly recommend this service!"
- Jenny C.
Jul, 2019

"We needed a 40' container at our new site to temporarily stage items in as we move our facility to a new location in N.C. The team at West Brothers / Containers 4 Less were extremely helpful and accommodating with our request - which was on fairly short notice. The container was delivered as expected, and their rates were very good. I would definitely recommend them to anyone in need of a container. "
- Brian J.
Jul, 2019

"I have had excellent service from Containers 4Less. I have used Pods in the past which are much more expensive. The staff is friendly and helpful. Thank you!"
- Fiona R.
Jul, 2019

"Prompt delivery. Thomas was very accommodating with getting the container right where I wanted it. Excellent driver and great customer service from very first contact through delivery."
- Dwight C.
Jul, 2019

"Best Customer Service and a Good Price. Rick / Christina were especially very helpful and productive "
- Piyush P.
Jul, 2019

"West Bros have been great to work with. Communication has been excellent and they've been flexible as our needs/days/times have changed."
- Dan R.
Jul, 2019

"We had a great experience with West Brothers. Lee (the driver) was great! This process was very cost effective. "
- Witt G.
Jun, 2019

"Great company to work with. Prompt delivery and Mr. Lee our delivery man was super nice and easy to work with. Price is super affordable to compared to others. Container is big, clean, and just what we needed. "
- Tracey F.
Jun, 2019

"Excellent service and the best quote from maybe twenty other container rental companies. They delivered within 24 hours, as promised. The driver even placed the container precisely where I wanted it in a tight space."
- Al E.
May, 2019

"Excellent service. Company is easy to work with. They showed the ability to understand our needs and ensure they were met. Will definitely work with this company again."
- Mark A.
Apr, 2019

"Exceptional service. Team went out of their way to review the location and ensure it was placed in the exact spot for our business. There is no reason to use other POD services. These guys hit all 3 points of the service triangle; Quality POD + Affordable + Fast = Containers 4 LESS"
- Jeffery B.
Apr, 2019

"The company is great. Curtis, Rick and Graham really know how to deal with new customer looking for options. The guys that delivered the container were awesome. Coordination for delivery was really good and the guys were on time for delivery at the project site. Thanks for your service!"
- Rafael O.
Mar, 2019

"Even though I had issues getting internal approvals to rent the container, they made the delivery on a very cold morning before having the PO number assigned. The driver was very friendly and fast. And the cost made my boss happy. Bonus!"
- Mark J.
Feb, 2019

"Prompt delivery. Reasonable cost. Excellent product. "
- B R.
Jan, 2019

"I received the container on time and in great condition. I’m very pleased with the service . Thank you guys "
- Francisco C.
Jan, 2019

"Excellent job in meeting my recent rental requirements, You provided up to date information on the progress of my rental. I plan to use you again for future requirements."
- Harry M.
Dec, 2018

"Like most General Contractors, we get last minute requests from our customers for storage needs. This was the case while remodeling a storm damaged Pizza Hut in Carthage, NC. The quick service provided was extremely helpful in keeping this project on schedule. Communication with the delivery driver kept us from having to have someone onsite waiting for the container to arrive. "
- Greg S.
Dec, 2018

"Just wanted to send a quick email to say THANK YOU!! The driver who delivered the container to Camp Lejeune today was amazing. Thanks for the great service!"
- Lacey B.
Nov, 2018

"Ordered 4 containers on short notice just before Hurricane Florence hit and they searched their systems and found us all four as ordered and delivered on time without any hassle."
- Steve M.
Nov, 2018

"The container we received is very clean and in great condition. The drop off was quick and easy. Rick was very helpful in explaining the paperwork and the need for certain information. I do feel the paperwork can be stream lined to 2 sheets easily. (That is why I chose 4 stars) Thank you for your help! "
- Barbara C.
Oct, 2018

"Quick and seamless process. We were really in need of a container immediately and with one call, I had one show up exactly when I needed it."
- PK P.
Sep, 2018

"The rental process was seamless, the delivery was quick and professional. There's no single thing these folks could have done better. Very very pleased."
- John T.
Aug, 2018

"Recently needed extra storage to demo and rebuild a garage so checked out these guys and heard there sales speech and they talked the talk and walked the walk most definitely, Signed up and following week delivered it at location same day and time they told me they would, could of used a 20' container but for $10 a month more I got a 40' container and glad I did. Slam Dunk a GREAT experience for me."
- Joey G.
Aug, 2018

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